Kalifax

Product Information

When someone is paying you for the first time, there’s an option to share your account details in our app. By completing this form, you agree to us recording all the details you share. We'll only use what you tell us in relation to this complaint. Earnup to 1.80% AER/gross variable interest. The rate depends on your balance. See summary box for details. We hope you can find an answer to your query online which will save you a trip to the branch. Online Banking can now allow you to:

Halifax Payments and transfers | Online services | Halifax

Did you know you can do your everyday banking at your local Post Office? That might be good if it saves you a trip into town, or has better access for getting in and out. At the Post Office you can: When you can view your credit card details in the app depends on when you reported your card as lost or stolen: The interest rate is variable. Interest is paid 12 months after you open the account. The rate applies to the full balance. Lines are open Monday to Friday, 9am - 5.30pm. (For use by customers with hearing impairments only) You can do your everyday banking at a Banking Hub. Plus one day a week we have a Community Banker at a Banking Hub so you can come in and talk to us.We’re happy to help with any general questions, so please get in touch through our social media channels. We’re sorry but we can't answer any account specific questions. There is a small chance that homes and businesses could be flooded, causing damage to some buildings If you're paying in cash and cheques at the same time, you must use separate paying-in slips for each element. You will also need a cheque deposit envelope for the cheques. Important information Can we save you a trip?There are lots of ways to stay on top of your money that don’t involve going to a branch:

Halifax Sign into Online Banking | Online Services | Halifax

If you have reported your debit card as lost or stolen you can view your card details in the app the following day. At Halifax, we're also putting in Talking ATMs as we replace older cash machines. With a Talking ATM you can plug in your headphones and listen to instructions to help you do your banking. And if you plug in your headphones first of all, you’ll hear a message that guides you to the card slot and PIN pad. AER stands for Annual Equivalent Rate. Whenever you see an advert for a savings account which shows an interest rate, you will see the AER. This means you can use the AER to compare accounts. It shows what the interest rate would be if your interest was paid and compounded once each year. Read or search online statements with your screen-reader, if you find it difficult to read paper versions.

Gross rate means we won’t deduct tax from the interest we pay on money in your account. You will need to pay any tax you may owe to HM Revenue & Customs (HMRC). Where flooding occurs, there is a slight chance of delays or cancellations to train and bus services Halifax is a member of the Financial Ombudsman Service, which offers an independent review service. If you're still not happy, you can ask the Financial Ombudsman Service to look at your case. This service is free. Every Post Office® branch has different cut-off times for paying in cash and for paying in cheques. If you deposit after the cut-off time an additional working day to processing times where relevant will apply. If you do not have a debit card for your account or if you prefer to, you can still use a pre-printed paying-in slip to pay cash in. As paying-in slips are personalised, you must present your own slip with your cash.