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63 About this deal
The practice informed vulnerable patients about how to access various support groups and voluntary organisations. For example, a chronic pain support group. The practice had advised patients experiencing poor mental health about how to access various support groups and voluntary organisations.
Patients said they found it difficult at times to make a routine appointment although urgent appointments were available the sameday through the nurse telephone triage system. Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment. The practice had set up a working group with the local schools to look at attendance issues contributed to by minor illnesses. The practice had arranged to have self help leaflets translated into Slovak to assist patients. The practice had worked with school nursing teams to support pupils where there were specific concerns. The GP told us the practice would record in patients' records if a patient was unable to read or write to alert staff that they may require assistance. Staff told us they would interpret NHS letters for patients who were unable to read or write and we observed the practice nurse assist a patient during our inspection. Practice data showed 25% of the practice list were considered to be in this category.
The S4 gets shrunk and we put it through its paces
You should provide all of the information requested insofar as it is available to you. A minimum set of information needs to be provided before a record can be saved. Of those patients diagnosed with a mental health condition, 87% had a comprehensive care plan reviewed in the last 12 months, which is comparable to the national average of 88%.
The GPs told us they had agreed to complete death certificates during out of hours periods to facilitate and support patients whose religion required the burial to take place as soon as possible after death. Also known as Samsung I9190 Galaxy S IV mini; Samsung I9190 Galaxy S4 mini Duos with dual-SIM card slots Network The practice is open 8.15am to 6pm Monday to Friday with the exception of Thursdays when the practice closes at 12.30pm. The GP Collaborative provides cover when the practice is closed on a Thursday afternoon. Extended hours are offered 9am to 12 noon on a Saturday morning. Morning and afternoon appointments are offered daily Monday to Friday with the exception of Thursday afternoon when there are no afternoon appointments. Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health, including those living with dementia.
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