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Jacob's Cornish Wafer (150g) - Pack of 6

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This article continues from Part I. Part II chronicles the decline of Huntley & Palmers from its position as the largest biscuit manufacturer in the world.

High income tax and death duties persuaded Huntley & Palmers to merge with Peek Frean of Bermondsey, under a holding company called Associated Biscuit Manufacturers (ABM), in 1921. Individual production and marketing strategies were maintained by the two companies. Huntley & Palmers was positioned as the Associated Biscuits premium sweet biscuit brand. However it accounted for just five percent of company production by weight by 1988. George Palmer (1818 – 1897) was born to a Quaker farming family in Somerset. His mother was a cousin of Cyrus and James Clark, founders of the well-known shoe manufacturing business. George Palmer (1818 – 1897) Associated Biscuits had an 18 percent share of the British biscuit market in 1976. It was behind United Biscuits with 40 percent.George Palmer was apprenticed to an uncle as a miller and confectioner in 1832. In 1841 he entered into a partnership with a cousin by marriage, Thomas Huntley (1802 – 1857), who owned a firm in Reading, founded in 1822, which sold high quality biscuits across much of southern England. Associated Biscuits employed over 14,000 people in Britain by 1982, and a further 3,100 people overseas. Joseph Hatton (1837 – 1907), the editor of the Sunday Times, suggested that George Palmer could be described as the “father of modern Reading”. The huge population growth of the town was largely due to the biscuit industry.

A factory was opened near Paris in 1923. At the time it was decried in Britain as the transfer of jobs overseas. Factories were opened in Canada, the United States and Australia in 1949. The Reading factory employed 3,000 people in 1954. Jacobs Cornish Wafers are a familiar sight to cheese lovers; they are light and fluffy, and are compatible with most cheeses. If you’re having friends over, why not lay out a cheese selection with a few Jacobs Cornish Wafers playing a supporting role? Associated Biscuits employed 9,856 people in 1972. The company dedicated the vast majority of its advertising spend to the Jacob’s brand from 1972. One third of sales came from overseas, with factories in Australia, Canada and India. Huntley & Palmer employed 500 people by 1850. Sixteen tons of biscuits were produced every week by 1851, with distribution across England.

Nabisco did not successfully manage their British biscuit operations. Their market share in biscuits had declined to 11.7 percent by 1988, and they were forced to reverse their decision to discontinue production of Bath Oliver biscuits following popular protest.

It has been argued that Huntley & Palmers had too many product lines to produce efficiently, and that the Palmer family paid themselves overly generous dividends and salaries, funds which might otherwise have been reinvested into the business.The five Associated Biscuits factories in Britain were operating at half to two thirds capacity, and the business became loss-making. The Huyton factory was closed with the loss of 770 jobs in 1984, and production was relocated to Aintree, Liverpool.

The export trade was slow to rebuild after the First World War: only 25 percent of output was exported in 1924. Meanwhile, domestic sales declined as Huntley & Palmers failed to introduce new products or update existing ones. Marketing was poor, with inadequate advertising, fewer salesman than other firms and no depots outside Reading. The second generation of the Palmer family took over the management of the business from 1867-8. By now the business was easily the largest biscuit manufacturer in the world. Around 25 percent of production was exported. Sales grew as afternoon tea became a middle class tradition. Huntley and Palmer took over a disused silk factory on the bank of the Kennet & Avon canal in 1843. Palmer introduced steam power and mechanisation to the business. With engineer William Exall, Palmer introduced the first continuously-running biscuit machinery in the world in 1846. Peek Frean turnover and profits had exceeded those of Huntley & Palmers by 1927. Peek Frean installed automated biscuit plants in the early 1930s, but Huntley & Palmers did not do so until 1938.

The Thin Arrowroot biscuit was introduced from 1884. The Breakfast biscuit, an unsweetened alternative to toast, was introduced from around 1892. Most popular with customers in United States of America (USA), France, Italy, Spain, Canada, Germany, Greece, Sweden and Australia, but you can buy Jacobs Cornish Wafers for delivery worldwide. The Huntley & Palmers brand was phased out in favour of the Jacob’s name in 1990. It made sense to concentrate resources behind a single brand, and the Jacob’s name was better known, and believed to have a more contemporary image than the Huntley & Palmers brand. Huntley & Palmers products subjected to a re-branding included Romany, Crumbles, Lemon Puffs and Cornish Wafers. High overheads and traffic congestion saw the Peek Frean factory at Bermondsey closed with the loss of 1,022 jobs in 1989. Production was transferred to Aintree and Leicestershire.

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