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Windows 7, 8, 8.1, and 10; Mac; Linux (Redhat 8.0/Ubuntu 18.04); Chrome; and Android operating system
Dell Premier Multi-Device Wireless Keyboard and Mouse - KM7321W
Ensure that the USB receiver is connected directly to your computer. Avoid using the port replicators, USB hubs, and so on.See The Keyboard Outputs Incorrect Characters or How to Change the Keyboard Language and Layout section of Dell Knowledge Base article Keyboard Usage and Troubleshooting Guide.
Dell Premier Multi-Device Wireless Keyboard and Mouse
If the wireless mouse or wireless keyboard uses a rechargeable battery, ensure that the battery is fully charged. Ensure that the USB receiver is directly connected to your computer. Avoid using the port replicators, USB hubs, and so on. Learn how to use and troubleshoot problems with the Keyboard and Mouse you use with your computer. You can find information about Troubleshooting steps, How-To guides, and relevant Support Videos for assistance.The following article provides information about the Dell KM7321W Premier Multi-Device Wireless Keyboard and Mouse. You can reference each section to learn more about the features of See the Troubleshooting a Keyboard Key That Has Come Off section of Dell Knowledge Base article Keyboard Usage and Troubleshooting Guide. Ensure that the wireless mouse or wireless keyboard is set to Bluetooth Low Energy (BLE) mode in your computer. For more information, see the documentation that came with your computer. Connect up to three devices with this keyboard and mouse combo. The dual-mode RF 2.4 GHz and Bluetooth 5.0 connectivity let you effortlessly switch across devices with the connection-mode key or button on your keyboard and mouse. Seamlessly connect up to three devices with this premium keyboard and mouse combo. The dual mode RF 2.4 GHz and Bluetooth 5.0 connectivity lets you effortlessly switch across devices with the connection-mode key or button on your keyboard and mouse.