Fierce Conversations: Achieving success in work and in life, one conversation at a time

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I discovered this book while browsing through the shelves at the Chapters bookstore at 401 and Kennedy in Toronto. As I flipped through the book I came across this snippet that mentioned a newly married couple. The first weekend the wife wanted to talk about their relationship, the husband relented. The next weekend once again the wife wanted to sit and talk about their relationship, the following weekend it was the same thing. Now the man began to wonder 'Hey this is not what I want.' 'What's going on?' Fierce conversation is not about mastering persuasion and convincing others to succumb to my personal way of thinking.

Reality is relative, not absolute. There are always multiple truths, as seen from different perspectives. The only way to get a full picture is to incorporate everyone’s views. Learn how to examine your reality, explore shared truths, investigate reality in 4 stages, and use the 7-step “Mineral Rights Model” to go deep and uncover reality. Principle 2: Stop Hiding and Start Getting Real Listening more, and talking less. Listening to what others have to say and devoting my full attention to them is most important. I will try not to engage myself in “versations” any longer. However on much thinking he realises 'The conversation is the relationship. The moment you stop have the conversation, the relationship comes to an end'.Include: the issue, a specific example, your emotions about it, clarify what is at stake, identify your contribution to the problem, indicate you wish to resolve the issue, and invite the person to respond Susan explained removing the word “but” from our vocabulary; the reason for this being, if we began a statement with a compliment and then use the term “but” as a transition, this may lead the other person to believe that we just used that as an opener in attempt to keep their guard down. Instead, use the term “and” as a transition in this type of situation to show that not only is what we first said true, the next statement is also true. I explained this to a potential employer at one point during an interview I had went through, and he replied with, “You’re right. Whenever we say the word ‘but’ everything else we just said before then gets forgotten and thrown out the window.” An example of what to say if you have a secret concern..”It’s not

Some of her examples aren't great and she quotes from a variety of fiction works, most of which I haven't read. More and more focused examples would have been helpful.According to Corey, creativity, adaptability, and resilience are the keys to success. Through the lens of this philosophy, she ardently seeks to share these principals in her personal and professional Fierce community. Her commitment and passion to see her team and her clients succeed is her unrelenting mission. “We must grow and evolve every day to excel through our past to our future. The past is over, the future starts now.”

Ask the person what the most important issue you should talk about is. If you see it as an insignificant issue, still talk about it, or it will look as though you don’t really care about what is important to them. What I like about this approach is that it’s like a coaching relationship – less boss and underling, more mentor and mentoree. And I think by encouraging managers to approach potentially difficult conversation as opportunities to learn rather than as opportunities to reprimand their reports, Scott reflects the changing landscape of leadership in today’s world. Christina has always had a passion for gaming, having grown up playing Nintendo, PlayStation, and later World of Warcraft. Outside of work, Christina enjoys ballroom dancing, playing softball, and is passionate about health & fitness. Oreo. People deserve to know exactly what is required of them, how and on what criteria they will be judged, and how they are doing. Don’t praise as a lead-in to confrontationConversation = Relationship. Your conversations are your relationships. When you avoid something in a conversation, you limit the possibilities in that relationship. The more you withhold, the more you reduce your emotional capital and the potential scope of your relationships. At an organizational level, this affects whether you can attract and retain great customers and employees, which in turn determines how far it can build a sustainable competitive advantage. She wrote her book in terms that could be understood by anyone, and gave more than adequate examples to support her information. She added a good mixture of serious, in-depth elaboration of a topic and mixed it with a splash of humor throughout. Overall it was a very well thought out book and I encourage anyone interested to read it as well. This book is encouraging a personal perspective shift. One of the primary purposes expressed is that readers learn to "interrogate reality" in all conversations. What are you afraid to discuss with your conversational partner?

Barnes & Noble. (n.d.). Retrieved from Barnes & Noble: http://search.barnesandnoble.com/Fierce-Conversations/Susan-Scott/e/9780425193372/?itm=1&USRI=fierce+conversations+achieving+success+at+work Jaime brings more than 10 years of expertise as a Sales and Marketing professional and has been a leader at Fierce for the past 5 years. She holds a Bachelor of Fine Arts degree from Cornish College of the Arts. Steve Gladis (April 19, 2012). "Book Review - Fierce Conversations". Learning Executive Blog. American Society for Training & Development . Retrieved June 22, 2012.Wrap it up by having everyong distill their solution into one sentence, go around the table for everyone’s ideas